Hands-on Workshop on the SLM Forum in Mainz on the 8th of May
The topic of the workshop is “The Service Level Management Process as a main function of IT-Service Management – Best Practices to implement and run Service Level Management in a corporate environment – How to build up E2E Monitoring.
You will be lead through the workshop by Helge Dohle, Managing Consultant, exagon consulting & solutions GmbH, Kerpen-Sindorf and Thomas Ruhmann, Senior Consultant, EDV-Unternehmensberatung Geyer & Weinig GmbH, Ettlingen.