MANN+HUMMEL choose Infra-XS

The company is represented in 41 locations all over the world with 11,500 employees. MANN+HUMMEL is one of the major corporations in automotive components.

The company was established in Ludwigsburg, in southwest Germany in 1941. The Division Automotive OE develops, produces, and markets MANN+HUMMEL filter and air intake systems and other components for the automotive industry. The motor spares trade is supplied with filter elements under the MANN-FILTER brand name in the same quality as that supplied to OEMs. For the general industry MANN+HUMMEL develops and produces industrial filters and filtration systems for the engineering industry and units and systems for materials handling in the plastics processing industry.

In 2007 the corporation achieved a total revenue of € 1.75 billion, about three-quarters of which came from the business with the automotive and the motor spares trade customers.

MANN+HUMMEL decided for Infra-XS after some weeks of testing. The software-suite is mainly used to monitor critical SAP transactions.

We welcome Mann+Hummel and look forward to a successful business association.

20 Years cecmg – from System to Service Management

GW with a stand and a presentation at the 20th Annual Conference of cecmg e.V.

from May 28 to 30, 2008 in Hamburg.

At the 20th anniversary conference of the Central Europe Computer Measurement Group (, GW presented the latest advancements of their E2E software suite INFRA-XS to the interested trade visitors.

At the expert forum for large scale computing, GW’s Mr. Ruhmann gave a specialized lecture on “IT Operational Stability – Today’ Challenge for Operation and Process Organization”. Despite large-scale investments in process frameworks like ITIL and COBIT, the maintenance and enhancement of service quality from the end user’s view is still a difficult task – particularly for companies with complex heterogenous IT infrastructures. To address this problem, Mr. Ruhmann introduced a methodology which expands the mere process frameworks by a maturity model to increase the IT operational stability – and with this, couple operational and procedural process organization.


Listen to and talk with Horst Schlosser about the economic aspects of E2E-Monitoring

It doesnt matter if you plan to introduce an E2E-Monitoring Tool or you still work with one on a daily basis. Talk with us about costs, benefits and benchmarking of E2E-Monitoring-Tools. The Speech will take place on the Service Level Management Forum June, 4th, in the Österreichische Kontrollbank, Strauchgasse 1-3, 1010 Wien. You can register here:, the participation is free of charge.

itelligence, one of the leading international SAP providers decided for Infra-XS

The company is one of the leading international full-service providers for solutions in the SAP environment, employing some 1,200 employees in 15 countries. The Business Unit Outsourcing/Hosting of itelligence use Infra-XS to monitor the IT-Services they deliver to their customers regarding availability and performance. From now on the IT-Quality delivered will be documented and the Service Level Agreements monitored by Infra-XS.

The new INFRA-XS Release 5.5.0, Build 1313, is available

The Software is available now in German and English. Program moduls can switch from one language to the other while the system is running. The modul “Charts & Reports” supports now both languages in parallel use on one INFRA-XS Web-Portal.


Important Changes:

The Database-Interface changed from BDE to DOA for all XS-Servers and XS-Clients.

The Import-Interface of the XS-Servers changed from Paradox to DBISAM.

And a lot of new features are build into the moduls “XS-Designer” and “XS-WebAdmin”.

Not to forget important enhancements within the Script-functionalitys for monitoring Internet Explorer based Web-Services.

Q-Board and Infra-XS: The winning Team

Q to be and Geyer & Weinig decided to set up a strategic collaboration for their Software-Suites Q-Board and Infra-XS. From now on customers of both companies can buy both “best of its class solutions” fully integrated from their prefered business partner.

Infra-XS delivers exact and reliable E2E- and Infrastructure-Monitoring data to the Q-Board, which enhance this data e.g. with financial data and shows the complete picture online or in individual customer reports.

But Q-Board offers much more:

– Contract management

– Document management

– Change management for all agreements and documents

– Customizable design of all reports

– Automated generation and deployment of reports

– Workflow control for the major SLM processes.

Please ask for further information, we will be happy to support you

with all the information you need.


E2E-Monitoring for ITIL V3 Implementations

Infra-XS offers complete support of all new ITIL V3 Lifecycle-Phases.

Starting from the process Service Level Management in Service Design – crossing the process Event Management in Service Operation – Ending at the processes Service Reporting and Service Measurement in Continual Service Improvement. Infra-XS delivers all measurements and IT-Service monitorings you need to keep the business under control.

Discover the details in our presentation about ITIL V3 which is ready to be downloaded in the section Download.

Check out the firsthand-account of the municipality of vienna one year after implemting E2E-Monitoring

Christian Altenberger, head of IT, municipality of vienna, presented his experiences, results and learnings with Infra-XS at the 10th International IT Service Management Herbstsymposium in Vienna. Take a look at his presentation (only available in German) and discover what you have to take into account when you implement an E2E-Tool and why E2E-Monitoring strengthens the IT-Department of a company.

The presentation is ready to be downloaded in the section Download.

Are you interessted in INFRA-XS?

In the new datasheet “INFRA-XS Pilot Project” you can discover how easy you get an pilot installation of INFRA-XS. The datasheet is ready to be read or available for download in the area download. Take the chance to test E-to-E Monitoring live in your company.